Refund policy

Dipped in Gold Refund & Return Policy

Thank you for shopping with Dipped in Gold. We want you to feel confident and supported when ordering from our store.

Because many of our items may include apparel, books, skincare, sun-care items, and personal-use products, return eligibility depends on the product type.

Returns

We accept return requests within 14 days of delivery for eligible items.

To be eligible for a return, items must be:

Unused

Unworn

Unwashed

In the same condition received

In original packaging, when applicable

Accompanied by proof of purchase

Non-Returnable Items

For safety and hygiene reasons, the following items are not eligible for return unless they arrive damaged or incorrect:

Opened sunscreen or skincare products

Used personal care items

Washed or worn apparel

Digital products or downloadable resources

Final sale items

Gift cards

Books that are damaged after delivery

Damaged or Incorrect Orders

Please inspect your order when it arrives. If an item is damaged, defective, or incorrect, contact us within 7 days of delivery so we can make it right.

Please include:

Your order number

A description of the issue

Photos of the damaged or incorrect item

Refunds

Once your return is received and inspected, we will notify you whether your refund is approved. Approved refunds will be issued to your original payment method.

Please allow several business days for your bank or payment provider to process the refund.

Return Shipping

Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.

Contact

For return requests, contact us at:

fabulouslyalbino@gmail.com